Terms of Service

Last updated: December 2023

1. Acceptance of Terms

By downloading, installing, or using the Track My Commuter application, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Description of Service

Track My Commuter is a mobile application that provides:

• Real-time train schedule information for Indonesian railways
• Station search and location services
• Route planning and navigation assistance
• Train position tracking and arrival predictions
• Widget and Apple Watch companion features

3. User Accounts and Registration

While our app may not require account creation for basic features, certain premium features may require registration. You are responsible for:

• Maintaining the confidentiality of your account information
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

4. Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Use the app for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the app's functionality
• Reverse engineer, decompile, or disassemble the app
• Use automated systems to access the app without permission

5. Data Accuracy and Reliability

We make reasonable efforts to provide accurate information, but:

• Train schedules may change without notice
• Real-time data may experience delays or inaccuracies
• We are not responsible for missed connections or travel disruptions

6. Intellectual Property Rights

The Track My Commuter app and all related content are protected by intellectual property laws. This includes:

• App design, code, and functionality
• Logos, trademarks, and branding materials
• User interface and user experience elements
• Documentation and help materials

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Premium Features and Subscriptions

Some features may require a premium subscription or one-time purchase:

• Subscription fees are charged according to your chosen plan
• Subscriptions automatically renew unless cancelled
• Refunds are subject to App Store and Google Play policies
• We reserve the right to modify pricing with notice

9. Limitation of Liability

To the maximum extent permitted by law, Track My Commuter shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from app unavailability or errors
• Third-party actions or content

10. Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy, reliability, or completeness of information
• Uninterrupted or error-free operation

11. Indemnification

You agree to indemnify and hold harmless Track My Commuter from any claims, damages, or expenses arising from your use of the app or violation of these Terms.

12. Termination

We may terminate or suspend your access to our services at any time, with or without cause or notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Indonesia, without regard to conflict of law principles.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes through the app or other reasonable means. Continued use after changes constitutes acceptance of the new Terms.

15. Contact Information

If you have questions about these Terms of Service, please contact us using the information below.

16. Subscriptions

Billing and Renewal Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. The length of your billing cycle will depend on the type of subscription plan you choose when you subscribed to the Services. Free Trial We offer a 7-day free trial to new users who register with the Services. The account will be charged according to the user’s chosen subscription at the end of the free trial. Cancellation> All purchases are non-refundable. Via Apple App Store Your cancellation will take effect at the end of the current paid term. If you have any questions or are unsatisfied with our Services, please email us at trackmycommuter@gmail.com. Fee Changes We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will remain in full force and effect.